Customer Service

At L&T Precision Corporation, our clients are our life force. Your needs are our highest priority. We are committed to delivering world-class customer service excellence from inception to completion.

We begin by designating an Account Manager to serve as your advocate and primary service contact for all of your interaction with L&T Precision. Our skilled professionals will work with you to provide all the information and tools necessary to make our collaboration a successful partnership with active communication, accountability, best practices, and practical execution with measurable results, including:

         Thoroughly understanding your exact needs

         Quick turn-around requirement, engineering, and scheduling changes

         Providing real-time parts manufacturing status report utilizing operations sequence bar-code tracking

         Ensuring quality product, timely delivery, and cost efficiency within project budget

         Live customer support for immediate issue resolution

Our principle is to build enduring relationships with integrity, value, and respect. We respect and value your input and participation as our project champion and team collaborator. Together, we will build a solid relationship to foster industry excellence.